In April 2001, Telia (a Swedish Telecoms company) cut off Anders Igel's cell phone service because he had failed to pay his ?180 bill on time.

Who was Anders Igel? To many he was better known as... Telia's new CEO!

[An embarrassed Igel claimed to have paid four days before the payment was due. Telia's Customer Relations Office told a rather different story: "Mr Igel's phone has been cut," they declared. "It doesn't matter who you are, if you don't pay your bill on time, your phone is cut off."]

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