Ron Givens, Apple's director of quality in the '80s, recalled a day when a secretary arrived late and Jobs wanted to know why. "She was a single mom, good secretary," Givens recalled. "She said, 'My car wouldn't start.' So, that afternoon, he walks into her office, throws a set of keys to a brand new Jaguar and says, 'Here, don't be late anymore.' He was always doing things like that, surprising people."